AL-KO Service & Repair

Do you need help with your AL-KO robotic lawnmower?

Here you'll find helpful advice and information about service and repairs at AL-KO. The quickest way to get support during the manufacturer's warranty period is to contact the manufacturer directly. Their service team will be there for you promptly and without any fuss.

The device's instruction manual contains important details about settings, functions, technical specifications, installation, and use, which can help you resolve minor issues. Visit the AL-KO service page for comprehensive information and support regarding service and product advice. There you will find user manuals, Robolinho updates, warranty conditions, etc. Often, you can find a solution there.

Service and repair of your AL-KO robotic lawnmower within the manufacturer's warranty

AL-KO customer service is happy to assist you with any questions regarding your robotic lawnmower or product defects during the manufacturer's warranty period. Please contact AL-KO customer service via email for further support.

AL-KO Customer Support:

Email: karl.celin@al-ko.com

Service and repair outside of the manufacturer's warranty

Repairs and cost estimates outside the warranty period

The standard warranty period for the robots is two years (starting from the date of purchase). If you send your product in for inspection or repair after this warranty period has expired , a cost estimate fee of €50 to €70 will be charged. You will have to pay this fee even if your product cannot be repaired or is not repaired.